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 FAQ

1. What materials do you use in your artwork?

I create mixed media pieces using acrylics, inks, spray paints, expressive marks, and oil layers to build depth, texture, and emotion.

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2. Do you sell both originals and prints?

Yes. All originals are hand painted by me, and prints are professionally produced through Printful using high quality archival materials.

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3. How long does shipping take?

Original paintings ship within 3–5 business days.
Printful prints usually ship within 5–10 business days, depending on your location.

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4. Do you offer international shipping?

Yes, I ship worldwide. Shipping times and rates may vary by country.

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5. What is your return policy?

Originals may be returned within 7 days if they arrive damaged.
Prints follow Printful’s return policy damaged or incorrect items are replaced at no cost.

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6. How will my painting be packaged?

Originals are shipped safely in protective layers, corner guards, and reinforced boxes to ensure they arrive in perfect condition.

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7. Do you offer commissions?

Yes, I accept custom commission requests. A deposit is required to begin the project.

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8. How does the commission process work?

We discuss size, colors, style, and reference images. Once approved, a deposit is required, and your artwork begins. You receive progress updates and a final approval before shipping.

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9. Can I request changes during a commission?

Small adjustments are allowed during the early stages. Major changes after the painting begins may require an additional fee.

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10. Do the colors look exactly like the photos?

I photograph my art in natural light, but colors may vary slightly depending on your screen settings.

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11. How do I care for my original painting?

Keep it out of direct sunlight, dust gently with a dry microfiber cloth, and avoid moisture or cleaning products.

 

12. Do you offer framing?

Originals are sold unframed unless noted. Prints can be ordered framed through Printful when available.

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13. How do I track my order?

You will receive a tracking number by email once your order has shipped.

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14. Can I contact you for help?

Absolutely! You can reach me anytime through the Contact page or by email.